Shop with Confidence
If you are not fully satisfied with anything you buy from Elphicks, simply return the item as soon as possible but within 28 days, in perfect condition, together with the receipt for a refund*.
"Our Price Promise" means that if you can buy goods more cheaply in another shop then we will endeavour to match that price. If you have already bought the goods then we will match that shop price and refund the difference.
That is why we say,
"Shop with confidence at Elphicks"
*some limitations apply - on Lingerie/ Swimwear, Hats, Earrings, Mattresses and on 'Blue Cross' items where we will only give a refund if the goods are faulty. Your statutory rights are not affected.
The Bear Factory
The Bear Factory is now at Elphicks, click here to see details
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